Returns & Exchanges

At ROEN, we want you to be completely satisfied with your purchase. If your selected pieces don't meet your expectations, we offer a seamless return or exchange process within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.

3

Attach the Label

Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return package.

4

Drop Off & Refund

Drop your package at any authorized carrier location; once received and inspected, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing